'Developing and embedding effective client relationship and negotiating skills'

1-day course 10.00-5.00pm Thursday May 30th Cardiff,

Gloworks, Porth Teigr Way, Cardiff Bay CF10 4GA

All information and book here:   https://postvfxcardiffmay30.eventbrite.co.uk

To date over 90 producers, production co-ordinators and line producers working in post and VFX have been through this successful course, now its back in Cardiff - and better than ever! As well as developing those all-important effective client relationship and negotiating skills, this course focusses on how you will use the skills and INCLUDES a bespoke telephone mentoring session with the trainer once you are back in your workplace. Created specifically for people working in post and VFX companies servicing HETV business, the 1-day course covers:

• Fundamentals of building long term, profitable client relationships

• Understanding your role as problem solvers and experts

• Appreciating your expertise; putting a price on how you add value

• Clarity and challenges in project scoping

• Explaining your thinking: the value of ‘why?’

• Understanding the client’s POV: the pains / gains spectrum

• What clients really want: top tips for developing effective relationships

• Understanding the value and purpose of different forms of communication: ’phone, email, face-to-face

• Negotiating for a win-win; identifying your negotiating style

• Building rapport – the key skill for any negotiation

• Preparation – identifying your BPO (Best Possible Outcome) and Plan B  

• The essential skills: active listening, asking open questions and paraphrasing to check understanding

• Identifying suitable trade-offs

• Helpful phrases and questions – what to say and what NOT to say

• Identifying the red flags – when to seek support; when to walk away  

• Your take-aways: understanding what you have learned and how you intend to put into practice back at your workplace

• Bespoke individual telephone mentoring session with the trainer at your workplace to support you in putting the skills into practice

Highly interactive, practical and engaging, the course is rooted in the day-to-day reality of working in post and VFX. You'll come away with skills, resources and, above all, the confidence to take a more informed and proactive approach to developing effective client  relationships and handling negotiations as you progress in your role.   



VFX & Post course Cardiff May 30th