Visitor experience manager at National Trust

Areas of expertise:

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As the Visitor Experience Manager at Dyffryn Gardens, It is my role to ensure that visitors have experiences that are emotionally rewarding, intellectually stimulating and inspires them to believe that the cause of the National Trust matters to them personally. Making everyone welcome is about developing lasting relationships and providing experiences that are meaningful and relevant, giving exceptional service and demonstrating how valuable our supporters are to vital conservation work.

Company Name: 
National Trust
Role / Position: 
Visitor Experience Manager